Privacy Policy

What Personal Information does PaperKarma require during registration?

When you create an account with PaperKarma, your name, email and home (or business) addresses are collected. Your email is used for signing in and for receiving newsletter communications and communications related to the status of your junk mail “unsubscribe” requests. Your email is not in any way shared with anyone.

What other information does PaperKarma collect and how is it used?

Images that you upload are kept on our servers. They are used to identify the publication/mail/etc. The images are associated with your account and are shared with the original sender to help unsubscribe you. We request you add a phone number because certain mailers require it for unsubscribing. It is optional and rarely used. You may choose to link your Facebook or Twitter account for posting your success stories – at your discretion, of course. We may also ask for demographic information, such as birthday or gender. These are fully controlled by you, and will not be shared.

Information We Collect Automatically

If you visit our website, your web browser automatically sends us (and we may retain) information such as the:

• Internet domain through which you access the Internet (e.g., yourServiceProvider.com if you use a commercial Internet service provider);
• Internet Protocol address of the computer you are using;
• type of browser software and operating system you are using;
• date and time you access our site; and
• the Internet address of the site from which you linked directly to our site.

We will use this information as aggregate data to help us maintain this site, e.g., to determine the number of visitors to different sections of our site, to ensure the site is working properly, and to help us make our site more accessible and useful. We will not use this information to identify individuals, except for site security or law enforcement purposes. We will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information.

Cookies

We may use cookies in order to customize this site for return visitors.  These cookies are not required for site functionality.  Additionally, third-party widgets such as Facebook or Twitter may install cookies depending on their configuration.  You are not required to accept any cookies to use this site.

Google Analytics

We use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Google Adwords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the PaperKarma.com website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

Communications

We may use your Personal Information (i.e. email) to contact you with newsletters, marketing, or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions in any email we send.

How Long We Keep Information

We reserve the right to retain all information provided for as long as the information is needed.

Where is my personal information stored?

Your Email and Home/Business addresses are kept on our servers which reside on Amazon’s EC2 cloud service. These are limited access data-centers. Your data are secured via Firewall and all communication goes through a SSL connection.

Who is my information shared with?

PaperKarma® does not sell, trade, or rent your information to third parties. We only share your information for the purposes of fulfilling your request to unsubscribe with the original sender (who generally has your information already). The shared information includes the uploaded image, your name, and your physical address. Certain companies require a phone number (rare). We will never share your information due to a creative interpretation of our privacy policy. You either request that we share, or else we won’t. There is no grey area.

How do I update or modify my account information?

You can modify the name and the address associated with your account at any time via the app.

How do I permanently delete my account & information?

Please contact human@paperkarma.com for account deletion.

How will I know when this Privacy Policy is updated?

As we continue to offer our customers new and improved services, we may modify our information collection/use practices. Should there be a material change, it will be reflected here in the Privacy Policy.

Privacy of Children on our website

To ensure compliance with Children’s Online Privacy Protection Act of 1998, PaperKarma does not knowingly maintain information provided by children under the age of 13.

Whom do I contact about this Privacy Policy?

If you have any question about this Privacy Policy, please contact human@paperkarma.com or write to: PaperKarma, 11415 West Atlantic Avenue, Lakewood, CO 80227.